Outage in Pax8

Partial Service Disruption

Resolved Major
October 09, 2024 - Started 21 days ago - Lasted about 17 hours
Official incident page

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Outage Details

We are experiencing an issue that affects several services, including the catalog search functionality, sign-up, quoting, and the subscription page. Our Engineering team is actively investigating the problem and working to restore full functionality as soon as possible.
Components affected
Pax8 Platform Pax8 Catalog
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 10/10/2024 03:26PM

This incident has been resolved.

MONITORING 21 days ago - at 10/09/2024 10:35PM

The Catalog Search, Sign-up, Quoting, and Subscription Page issue has been resolved, and services are now online.
We are currently monitoring the system to ensure stability and continued functionality.

IDENTIFIED 21 days ago - at 10/09/2024 10:16PM

We are experiencing an issue that affects several services, including the catalog search functionality, sign-up, quoting, and the subscription page. Our Engineering team is actively investigating the problem and working to restore full functionality as soon as possible.

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