Outage in Pax8

Provisioning Slowness

Resolved Minor
April 03, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here.
Components affected
Pax8 Platform
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 04/04/2025 12:46PM

This incident has been resolved.

MONITORING 3 months ago - at 04/04/2025 12:59AM

A fix has been implemented and we are monitoring the performance of the provisioning backlog.

INVESTIGATING 3 months ago - at 04/04/2025 12:16AM

We are continuing investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here

INVESTIGATING 3 months ago - at 04/03/2025 09:18PM

We are continuing investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here

IDENTIFIED 3 months ago - at 04/03/2025 05:52PM

We believe we have identified the issue and working to release and roll out a fix.

INVESTIGATING 3 months ago - at 04/03/2025 12:17PM

We are currently investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here.

Latest Pax8 outages

P1 - MarketPlace is Down - 10 days ago
Degraded Pax8 Marketplace Features including Ordering and Purchasing - about 1 month ago
Communications Delay in Pax8 Marketplace - about 1 month ago
Application Slowness - Provisioning - 3 months ago
Pax8.com Sign Up Page Down - 3 months ago

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