Outage in Pax8

Provisioning Slowness

Resolved Minor
April 03, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here.
Components affected
Pax8 Platform
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/04/2025 12:46PM

This incident has been resolved.

MONITORING about 2 months ago - at 04/04/2025 12:59AM

A fix has been implemented and we are monitoring the performance of the provisioning backlog.

INVESTIGATING about 2 months ago - at 04/04/2025 12:16AM

We are continuing investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here

INVESTIGATING about 2 months ago - at 04/03/2025 09:18PM

We are continuing investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here

IDENTIFIED about 2 months ago - at 04/03/2025 05:52PM

We believe we have identified the issue and working to release and roll out a fix.

INVESTIGATING about 2 months ago - at 04/03/2025 12:17PM

We are currently investigating application slowness impacting all provisioning tasks. We acknowledge that provisioning is delayed do to high volume, please expect services within a business day. We will post updates here.

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