Outage in Pax8

Watch Guard and Pro Serve Products cannot be purchased

Resolved Minor
October 10, 2025 - Started 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We’re aware of an issue affecting the ability to checkout Watch Guard and Pax8 Professional Services products. Our team is actively investigating the cause and working on a fix. We’ll provide an update as soon as more information is available.
Components affected
Pax8 Catalog

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/10/2025 10:34PM

This incident has been resolved.

MONITORING 2 months ago - at 10/10/2025 05:56PM

The issue affecting checkout for WatchGuard and Pax8 Professional Services products has been resolved. We believe all products should now be purchasable.

INVESTIGATING 2 months ago - at 10/10/2025 04:25PM

We’re aware of an issue affecting the ability to checkout Watch Guard and Pax8 Professional Services products. Our team is actively investigating the cause and working on a fix. We’ll provide an update as soon as more information is available.

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