Outage in Pax8
Product Ordering Disruption
Resolved MinorIncident Report
Summary AI Generated
Pax8 experienced a 1.9-hour service disruption where some partners were unable to select clients when placing orders for Partner Direct products through the Pax8 Platform. The issue was identified and actively worked on by the team, with a fix implemented and monitoring put in place to ensure resolution.
Some partners may be unable to select a client when placing orders for Partner Direct products. The issue has been identified, and our team is actively working on a fix. We will provide an update shortly.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/20/2026 08:51PM
A fix has been implemented, and we are monitoring results.
IDENTIFIED
1 day ago - at 03/20/2026 06:58PM
Some partners may be unable to select a client when placing orders for Partner Direct products. The issue has been identified, and our team is actively working on a fix. We will provide an update shortly.
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