Outage in Pax8

Intermittent Access Issues Affecting Some Accounts

Resolved Minor

July 13, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Pax8 experienced intermittent permission issues affecting some partner and client accounts for approximately 2.3 hours, causing missing navigation items and restricted access to certain platform features. The cause was identified and a fix was applied. The incident was fully resolved within the same day.

We've identified the cause of intermittent permission issues affecting some partner and client accounts. A fix is in progress. Some users may continue to see missing navigation items or temporary access issues with certain features in the meantime. We'll continue to post updates here.

Components affected

Pax8 Platform

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 07/13/2026 06:35PM

This incident has been resolved.

IDENTIFIED 5 days ago - at 07/13/2026 04:21PM

Latest Pax8 outages

Degraded feature: Pricing panel - 10 days ago

Degraded functionality of product dependencies - about 2 months ago

Pax8 Marketplace Down - 3 months ago

Notification Delivery Delays - 4 months ago

Checkout Loading State - 4 months ago

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