Outage in Pax8
Degraded functionality of product dependencies
Resolved MinorIncident Report
Summary AI Generated
Pax8 experienced degraded platform functionality for 16.7 hours that prevented users from purchasing a limited number of products due to product relationship issues in their catalog system. The incident affected all users and impacted the platform's core purchasing capabilities. The issue was identified and subsequently resolved.
We are currently investigating degraded features in the platform impacting all users, including the ability to purchase a limited number of products due to product relationship issues. We will continue to post updates here.
Components affected
Pax8 CatalogTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 05/22/2026 01:13PM
This incident has been resolved.
IDENTIFIED
about 21 hours ago - at 05/21/2026 08:38PM
We've identified the issue and are working on a fix.
INVESTIGATING
about 21 hours ago - at 05/21/2026 08:37PM
We are currently investigating degraded features in the platform impacting all users, including the ability to purchase a limited number of products due to product relationship issues. We will continue to post updates here.
Latest Pax8 outages
Pax8 Marketplace Down - 29 days ago
Notification Delivery Delays - about 2 months ago
Checkout Loading State - about 2 months ago
Planned maintenance - Integration & MCP services - about 2 months ago
Product Ordering Disruption - 2 months ago
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