Outage in Paydock
Paydock Platform Outage
Resolved MajorIncident Report
Our monitoring has alerted us to issues affecting Portal access, as well as payment processing.
We're actively investigating this, and we'll provide updates to this page as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/12/2026 11:09AM
All services have been restored to full functionality.
Please reach out to support@paydock.com if you are still experiencing any issues.
IDENTIFIED
about 1 month ago - at 05/12/2026 10:15AM
We've identified the cause of the issue, and have restored access to the dashboard, as well as unblocked payment processing.
There may still be issues with messaging services (notifications, audit logs), we are still working to restore all functionality.
INVESTIGATING
about 1 month ago - at 05/12/2026 09:47AM
Our monitoring has alerted us to issues affecting Portal access, as well as payment processing.
We're actively investigating this, and we'll provide updates to this page as soon as we have more information.
Latest Paydock outages
Degraded performance on Paydock platform - 17 days ago
Platform Degradation - API and Dashboard - 8 months ago
Performance Degradation Resolved - over 1 year ago
The Status Page Aggregator with Early Outage Detection
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