Incident Report
We’re aware of a fraudulent email currently being sent to consumers, requesting confirmation of card details and urging recipients to click a link.
This email is not from Payfast. It is a phishing scam and should be deleted immediately.
This matter has been escalated to our internal security teams and reported to the relevant authorities.
To learn more about how to spot suspicious emails and keep your account safe, read this article:
https://support.payfast.help/portal/en/kb/articles/suspicious-emails-phishing-scams
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Latest Updates ( sorted recent to last )
IDENTIFIED
3 days ago - at 03/27/2026 07:58AM
We’re aware of a fraudulent email currently being sent to consumers, requesting confirmation of card details and urging recipients to click a link.
This email is not from Payfast. It is a phishing scam and should be deleted immediately.
This matter has been escalated to our internal security teams and reported to the relevant authorities.
To learn more about how to spot suspicious emails and keep your account safe, read this article:
https://support.payfast.help/portal/en/kb/articles/suspicious-emails-phishing-scams
Latest Payfast outages
Degraded Processing on Aggregation - 9 days ago
Aggregation payments - about 2 months ago
Aggregation card processing degradation - about 2 months ago
Telephonic calls - about 2 months ago
Bidvest Acquirer Outage - about 2 months ago
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