Compare the status, incidents stats and history between PayPal and Stripe
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
We are seeing elevated errors on PromptPay payments. No issues have been identified with Stripe systems at this time. Our engineers will continue to monitor the issue with PromptPay.
The Gross Volume and Net Volume from Sales charts in the Dashboard are displaying incorrect data for transactions from March 16th-17th. We are investigating the issue and will post updates here.
Starting on March 12, 2025, at 20:45 UTC, we began investigating elevated error rates and response times with the API and intermittent loading errors with the Dashboards.
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