Outage in PayPlug

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions

Resolved Major

March 02, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

FR Nous avons identifié des difficultés sur la plateforme de paiement. L'incident est en cours d'analyse. EN We have identified ongoing difficulties on the payment platform. An investigation is in progress. IT Abbiamo identificato delle difficoltà nell'elaborazione dei pagamenti. L'incidente è in fase di analisi.

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/02/2026 02:15PM

This incident has been resolved.

MONITORING 2 days ago - at 03/02/2026 12:09PM

TSR-3011
- Début / Start : 02/03/2026 12h28 CET
- Fin / End : 02/03/2026 13h01 CET
- Catégorie / Category : Production Processing
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P1

FR
L'incident est maintenant résolu et le service est rétabli.
Nous continuons à surveiller la reprise du service.

EN
Incident is now resolved and service restored.
Service recovery is still under monitoring.

IT
L'incidente è stato risolto e il servizio è stato ripristinato.
Continuiamo a monitorare la ripresa del servizio.

INVESTIGATING 2 days ago - at 03/02/2026 11:46AM

FR
Nous avons identifié des difficultés sur la plateforme de paiement.
L'incident est en cours d'analyse.

EN
We have identified ongoing difficulties on the payment platform.
An investigation is in progress.

IT
Abbiamo identificato delle difficoltà nell'elaborazione dei pagamenti.
L'incidente è in fase di analisi.

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