Outage in PayRetailers

Brazil - Boleto Rápido - Critical Outage

Resolved Major

March 30, 2026 - Started 1 day ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently experiencing a critical outage impacting payin processing for this payment method. Our systems are operational, and our teams are working closely with partners to restore full functionality as a top priority. We will provide continuous updates and confirm once payins for this method are fully restored and stable.

Components affected

PayRetailers Payins

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Latest Updates ( sorted recent to last )

RESOLVED about 12 hours ago - at 03/31/2026 04:35PM

This incident has been resolved.

MONITORING about 13 hours ago - at 03/31/2026 03:55PM

We are continuing to monitor for any further issues.

MONITORING about 14 hours ago - at 03/31/2026 02:15PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 03/30/2026 07:45PM

We are currently experiencing a critical outage impacting payin processing for this payment method.

Our systems are operational, and our teams are working closely with partners to restore full functionality as a top priority.

We will provide continuous updates and confirm once payins for this method are fully restored and stable.

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