Outage in Paysafe

Paysafe Acquiring RS2 - Batch Processing-Service Disruption

Resolved Minor
April 17, 2025 - Started about 1 month ago - Lasted 7 days
Official incident page

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Outage Details

Dear All,  Please be advised that we are investigating an issue that may cause delays with the batching for EU Acquiring RS2.  Kind Regards, Reference ID:INC0257941
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/24/2025 12:31PM

The incident has been resolved successfully and the affected funds have been sent as late as 20th of April.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe

Reference ID: INC0257941

MONITORING about 1 month ago - at 04/23/2025 07:50AM

Our provider has implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0257941

INVESTIGATING about 1 month ago - at 04/18/2025 08:02AM

Please be advised that if your funds have not been received today, it appears your account was regrettably affected by the batching delay. Due to bank closures for Easter, your funds will be posted on the next business day, Tuesday April 22.
Thank you for your understanding.

INVESTIGATING about 1 month ago - at 04/17/2025 11:11AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/17/2025 11:10AM

Dear All, 

Please be advised that we are investigating an issue that may cause delays with the batching for EU Acquiring RS2. 

Kind Regards,

Reference ID:INC0257941

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