Outage in Paysafe
Merchant Payments Service Disruption
Resolved MinorIncident Report
Summary AI Generated
Paysafe experienced a technical issue that caused a one business day delay in funding for some merchant transactions processed on March 25th, with merchants linked to Global Payments in Canada being specifically affected. The incident lasted 17.5 hours before a fix was implemented and monitoring began. All impacted transactions were successfully processed and the service was fully restored with no further funding delays expected.
Please be advised that due to a technical issue, some merchants may face a one business day delay on funding of some transactions processed on March 25th.
The issue is being investigated with the highest priority.
We apologize for the impact this has on your business.
Thank you for your understanding.
MIM Paysafe
Reference ID: INC0301739
Components affected
Paysafe Merchant PaymentsLatest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 03/27/2026 08:06AM
The incident has been resolved successfully and the impacted services are fully restored.
Affected transactions from March 25th have been successfully processed and no further funding delay is expected.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0301739
MONITORING
5 days ago - at 03/26/2026 05:37PM
Please note a fix has been implemented and we are closely monitoring the results.
As a result of the incident some merchants whose processing accounts are linked to GLOBAL PAYMENTS in Canada may face a one business day delay on funding of some transactions processed on March 25th
We apologize for the impact this has on your business.
Thank you for your understanding.
MIM Paysafe
Reference ID: INC0301739
INVESTIGATING
6 days ago - at 03/26/2026 02:39PM
Please be advised that due to a technical issue, some merchants may face a one business day delay on funding of some transactions processed on March 25th.
The issue is being investigated with the highest priority.
We apologize for the impact this has on your business.
Thank you for your understanding.
MIM Paysafe
Reference ID: INC0301739
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