Outage in Paysafe
Service Disruption - Banco Pichincha
Resolved MinorIncident Report
Summary AI Generated
**Paysafe – Banco Pichincha Service Disruption** Paysafe experienced a service disruption affecting Banco Pichincha that lasted approximately 56 hours. The issue was caused by a problem on the part of partner Banco del Pichincha, which impacted associated payment services. The incident was fully resolved on September 14, 2026, with all affected services restored following remediation by Banco del Pichincha.
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0321400
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/14/2026 07:41AM
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Banco del Pichincha was remediating the situation.
MIM Paysafe
Reference ID:INC0321400
INVESTIGATING
5 days ago - at 09/11/2026 11:44PM
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0321400
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