Outage in Paysafe

Service Disruption - Salesforce

Resolved Minor

September 16, 2026 - Started about 13 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Paysafe experienced an 8-minute disruption affecting their third-party email service, which prevented messages from being delivered to support teams. Customers were advised to contact support by phone as an alternative during the outage. The issue was identified and Paysafe worked with the provider to restore service.

We are currently experiencing an issue with a third-party email service, which may prevent messages sent to our support teams from being delivered. If you require assistance, please contact our support teams by phone using your existing support numbers. We are working with the provider to restore service and will provide further updates as they become available. Reference ID: INC0321795

Latest Updates ( sorted recent to last )

RESOLVED about 8 hours ago - at 09/16/2026 03:30PM

This incident has been resolved.

IDENTIFIED about 12 hours ago - at 09/16/2026 11:42AM

Our provider Salesforce has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID:INC0321795

IDENTIFIED about 13 hours ago - at 09/16/2026 10:26AM

Latest Paysafe outages

Service Degradation - SafetyPay - about 10 hours ago

Service Disruption - Cardinal Commerce 3DS 2.0 - 1 day ago

Service Disruption - QR Code Partner - 4 days ago

Service Disruption - Banco Pichincha - 5 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook