Outage in Payscale

Insight Lab 2/8/2023

Resolved Major

February 08, 2023 - Started about 3 years ago
Official incident page

Incident Report

Insight Lab and Team are experiencing network issues that are preventing users from accessing the system(s). The Payscale team is in the process of identifying the issue and then implementing a solution. We will continue to provide updates until this issue is resolved. Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 02/09/2023 06:05PM

Our network distributed cache failed resulting in the issue. Disabling the cache resolved the issue and we will continue to work on identifying why caching failed and then reimplement caching.

MONITORING about 3 years ago - at 02/09/2023 02:06AM

A fix has been implemented and we are monitoring results.

INVESTIGATING about 3 years ago - at 02/08/2023 10:47PM

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