Outage in Paystack
South Africa: Temporary Disruption – SnapScan and Scan to Pay Services
Resolved MajorIncident Report
Paystack South Africa is currently experiencing technical issues resulting in timeouts on our SnapScan and Scan to Pay payment channels. The matter has been escalated to our service providers, who are actively working to resolve the issue.
To ensure a smoother checkout experience and avoid any inconvenience, we have temporarily disabled these payment options. We will reinstate them as soon as normal service is restored.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/08/2025 10:55AM
This incident has been resolved.
MONITORING
12 months ago - at 05/08/2025 10:22AM
The service has been restored. We will continue to monitor.
IDENTIFIED
12 months ago - at 05/08/2025 08:49AM
Our partner is experiencing networking issues. Their technical team is actively working to resolve the issue as quickly as possible.
INVESTIGATING
12 months ago - at 05/08/2025 08:14AM
Paystack South Africa is currently experiencing technical issues resulting in timeouts on our SnapScan and Scan to Pay payment channels. The matter has been escalated to our service providers, who are actively working to resolve the issue.
To ensure a smoother checkout experience and avoid any inconvenience, we have temporarily disabled these payment options. We will reinstate them as soon as normal service is restored.
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