Outage in Paystack
Nigeria: Downtime in Direct Debit Account Linking
Resolved MajorIncident Report
We're currently experiencing a downtime with the Direct Debit account linking service due to an issue with one of our partners.
What this means
Customers won't be able to link new bank accounts at this time. Previously linked accounts remain unaffected and can still be charged as usual.
We're actively working with our partner to resolve this and will share updates as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/12/2025 06:18PM
This incident has been resolved.
MONITORING
8 months ago - at 08/12/2025 04:50PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
8 months ago - at 08/12/2025 12:09PM
We're currently experiencing a downtime with the Direct Debit account linking service due to an issue with one of our partners.
What this means
Customers won't be able to link new bank accounts at this time. Previously linked accounts remain unaffected and can still be charged as usual.
We're actively working with our partner to resolve this and will share updates as soon as we have more information.
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