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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We're currently experiencing a downtime with the Direct Debit account linking service due to an issue with one of our partners.
What this means
Customers won't be able to link new bank accounts at this time. Previously linked accounts remain unaffected and can still be charged as usual.
We're actively working with our partner to resolve this and will share updates as soon as we have more information.
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