Outage in Paystack

Ghana: MTN System Downtime

Resolved Major
September 24, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/24/2025 10:41AM

This incident has been resolved.

MONITORING about 1 month ago - at 09/24/2025 08:17AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 09/24/2025 08:06AM

Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.

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