Outage in Paystack

Outage on the Account Resolve Service

Resolved Minor
February 03, 2021 - Started over 4 years ago - Lasted about 1 year
Official incident page

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Outage Details

We're experiencing a downtime on the Account Resolve service for Nigerian bank accounts due to an unexpected outage from our processing partners. Our team is in communication with our partners about this and working towards a resolution.
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 02/03/2021 02:54PM

This incident has been resolved.

MONITORING over 4 years ago - at 02/03/2021 02:04PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 4 years ago - at 02/03/2021 01:25PM

We're working on a fix for this issue that should be live shortly.

IDENTIFIED over 4 years ago - at 02/03/2021 08:32AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 4 years ago - at 02/03/2021 08:28AM

Our initial update stated that there was a downtime with the BVN Resolve Service. This was in error and the issue is with the Bank Account Resolve service for Nigerian bank accounts. We're still in talks with our partners and we'll continue to provide updates.

IDENTIFIED over 4 years ago - at 02/03/2021 07:42AM

We're experiencing a downtime on the Account Resolve service for Nigerian bank accounts due to an unexpected outage from our processing partners. Our team is in communication with our partners about this and working towards a resolution.

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