Outage in PayTrace

Possible Performance Issues

Resolved Minor
July 12, 2024 - Started 5 months ago - Lasted 30 minutes
Official incident page

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Outage Details

Our automated systems have detected possible performance issues with our External Branded Documentation Site (help.paytrace.com). We're currently investigating and will provide more information soon.
Components affected
PayTrace Documentation
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/12/2024 03:39AM

Our automated systems had detected possible performance issues with our External Branded Site (paytrace.net). The performance issues have been resolved.

INVESTIGATING 5 months ago - at 07/12/2024 03:24AM

Our automated systems have detected possible performance issues with our External Branded Documentation Site (help.paytrace.com). We're currently investigating and will provide more information soon.

Latest PayTrace outages

Latency on Sign On Page - 3 months ago
PayTrace.net currently - 5 months ago

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