Check if PayTrace is down, official outages, user-reported issues, and outages map.
PayTrace is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 129 incidents since started monitoring PayTrace status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official PayTrace outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 14, 2025
10:23 AM CDT
|
Major
PayTrace users are currently experiencing latency issues when logging in to our system. Our Techn...
|
about 2 hours |
|
Jul 16, 2025
09:12 AM CDT
|
Minor
Our telephone provider is currently experiencing issues. Their team is aware of the problem and i...
|
about 1 hour |
|
Jul 02, 2025
09:12 AM CDT
|
Minor
We are currently addressing an issue that has affected the processing of recurring payments for s...
|
about 9 hours |
|
Jun 12, 2025
08:19 PM CDT
|
Minor
Our automated systems have detected possible performance issues with our External Branded Documen...
|
26 minutes |
|
Apr 08, 2025
09:46 AM CDT
|
Minor
PayTrace users are experiencing website latency when logging in to our system. Our Technology tea...
|
about 2 hours |
|
Feb 20, 2025
10:29 AM CST
|
Major
We want to inform you that PayTrace has identified communication errors that are affecting the ab...
|
about 1 hour |
|
Sep 12, 2024
01:37 PM CDT
|
Minor
PayTrace users are experiencing website latency when logging in to our system. Our Dev Ops team w...
|
about 1 hour |
|
Jul 19, 2024
01:29 AM CDT
|
Major
Our team has identified an issue impacting all customers of Amazon Web Services (AWS). Our teams ...
|
about 2 hours |
|
Jul 17, 2024
03:36 PM CDT
|
Major
We have identified an issue with accessing our PayTrace.net website. However, you can still log i...
|
29 minutes |
|
Jul 17, 2024
03:16 PM CDT
|
Minor
Our automated systems have detected possible performance issues with our External Branded Documen...
|
26 minutes |
See what users are saying about PayTrace issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Riley - Not connecting to netsuite payment system at the moment..
Deanne - I'm able to sign in but the validation image function doesn't seem to be accepting. I am choosing the correct image. .
madison - able to login but not process transactions. Error message says it is offline or paytrace network issues. .
YOKO - I am unable to Log-in. Several attempts lead me back to homepage. Cannot process credit card payments! Help!.
Ella - Cant log in on the website. .
Robin - Site still showing down.
Payment processing service that supports various transaction methods including checks and EMV, compatible with multiple gateways like Chase Paymentech and Heartland Payments.
Monitoring PayTrace since March 2021
Tracking 23 PayTrace services and regions
6 incidents in 2025
IsDown is a status page aggregator that monitors if PayTrace and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when PayTrace, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of PayTrace (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of PayTrace's 23 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from PayTrace and other services.
IsDown checks PayTrace official status page for major/minor outages or downtimes. A major outage is when PayTrace experiences a critical issue that severely affects one or more services/regions. A minor incident is when PayTrace experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a PayTrace outage, we send you an alert and update your dashboard and status page.
PayTrace and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in PayTrace status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
PayTrace publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors PayTrace and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor PayTrace but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from PayTrace and other services.
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IsDown integrates with 20+ tools. Connect the status of PayTrace and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is PayTrace down?'
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While Downdetector relies on user-submitted reports to detect PayTrace outages, IsDown monitors PayTrace's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official PayTrace status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including PayTrace in a single dashboard. | ||
| Instant PayTrace outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of PayTrace official status and user-reported issues. | ||
| Maintenance feed for PayTrace | ||
| Granular alerts filtering by PayTrace components and regions. |
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PayTrace isn't down. You can check PayTrace status and incident details on the top of the page. IsDown continuously monitors PayTrace official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PayTrace is currently operational. You can check PayTrace status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PayTrace being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PayTrace official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PayTrace last outage was on September 14, 2025 with the title "PayTrace Website Latency"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PayTrace and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if PayTrace is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PayTrace's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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