Is PayTrace Down? Check current status

Check if PayTrace is down, official outages, user-reported issues, and outages map.

Current PayTrace status

PayTrace is working normally

Updated from PayTrace official status page a few minutes ago

Having problems with PayTrace?

PayTrace service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more PayTrace status data.

PayTrace Outage Map

View PayTrace Outage Reports Map

Recent PayTrace Outages and Downtime History

IsDown has tracked 129 incidents since started monitoring PayTrace status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Sep 14, 2025
11:23 AM EDT
Major
PayTrace Website Latency
PayTrace users are currently experiencing latency issues when logging in to our system. Our Techn...
about 2 hours
Jul 16, 2025
10:12 AM EDT
Minor
PayTrace Telephone Support Unavailable
Our telephone provider is currently experiencing issues. Their team is aware of the problem and i...
about 1 hour
Jul 02, 2025
10:12 AM EDT
Minor
Recurring Payments Issue
We are currently addressing an issue that has affected the processing of recurring payments for s...
about 9 hours
Jun 12, 2025
09:19 PM EDT
Minor
Possible Performance Issues
Our automated systems have detected possible performance issues with our External Branded Documen...
26 minutes
Apr 08, 2025
10:46 AM EDT
Minor
PayTrace Website Latency
PayTrace users are experiencing website latency when logging in to our system. Our Technology tea...
about 2 hours
Feb 20, 2025
11:29 AM EST
Major
Communication Errors Impacting NGT Processing
We want to inform you that PayTrace has identified communication errors that are affecting the ab...
about 1 hour
Sep 12, 2024
02:37 PM EDT
Minor
Latency on Sign On Page
PayTrace users are experiencing website latency when logging in to our system. Our Dev Ops team w...
about 1 hour
Jul 19, 2024
02:29 AM EDT
Major
AWS Issue Impacting PayTrace Connectivity
Our team has identified an issue impacting all customers of Amazon Web Services (AWS). Our teams ...
about 2 hours
Jul 17, 2024
04:36 PM EDT
Major
PayTrace.net currently
We have identified an issue with accessing our PayTrace.net website. However, you can still log i...
29 minutes
Jul 17, 2024
04:16 PM EDT
Minor
Possible Performance Issues
Our automated systems have detected possible performance issues with our External Branded Documen...
26 minutes
Sign up to check more outage history
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User comments about problems with PayTrace

  • Riley - Not connecting to netsuite payment system at the moment..

  • Deanne - I'm able to sign in but the validation image function doesn't seem to be accepting. I am choosing the correct image. .

  • madison - able to login but not process transactions. Error message says it is offline or paytrace network issues. .

  • YOKO - I am unable to Log-in. Several attempts lead me back to homepage. Cannot process credit card payments! Help!.

  • Ella - Cant log in on the website. .

  • Robin - Site still showing down.

PayTrace scheduled maintenances

IsDown aggregates scheduled maintenances for PayTrace. Currently, there are 1 more maintenances scheduled.

  • Oct 19 2025
    System Maintenance Saturday, October 18, 2025

    Scheduled for October 19, 2025 at 01:00 AM EDT · until 02:00 AM EDT

    On Saturday, October 18, 2025, we will be performing planned maintenance on all PayTrace systems. Beginning at 10:00 pm (PT), all PayTrace services, including transaction processing and account access, will be unavailable for a period of up to 60...

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4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

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IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Mike S., Head of Security

Payment processing service that supports various transaction methods including checks and EMV, compatible with multiple gateways like Chase Paymentech and Heartland Payments.

Monitoring PayTrace since March 2021

Tracking 23 PayTrace services and regions

Need help? Try here:
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Support at official website.
Check their official status page.

6 incidents in 2025

Frequently Asked Questions

Is PayTrace down today?

PayTrace isn't down. You can check PayTrace status and incident details on the top of the page. IsDown continuously monitors PayTrace official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current PayTrace status?

PayTrace is currently operational. You can check PayTrace status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a PayTrace outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is PayTrace down today or just slow?

Currently there's no report of PayTrace being slow. Check on the top of the page if there are any reported problems by other users.

How are PayTrace outages detected?

IsDown monitors the PayTrace official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is PayTrace having an outage right now?

PayTrace last outage was on September 14, 2025 with the title "PayTrace Website Latency"

How to check if PayTrace is down?

Why use IsDown to monitor PayTrace instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PayTrace and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring PayTrace?

IsDown and DownDetector help users determine if PayTrace is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PayTrace's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about PayTrace status changes?

IsDown offers an easy way to monitor PayTrace with maximum flexibility

Major Outages Notifications

IsDown monitors PayTrace for major outages. A major outage is when PayTrace experiences a critical issue that severely affects one or more services/regions. When PayTrace marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors PayTrace status page for minor outages. A minor outage is when PayTrace experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in PayTrace status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

PayTrace publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors PayTrace and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

PayTrace and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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