Outage in PayTrace
PayTrace Website Latency
Resolved MajorIncident Report
PayTrace users are currently experiencing latency issues when logging in to our system. Our Technology team is aware of the problem and is working diligently to resolve it. We will provide additional updates as they become available.
Components affected
PayTrace Virtual Terminal
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/14/2025 05:13PM
We are pleased to announce that the issue has been resolved and the PayTrace website is now back up and running at full speed. We appreciate your patience during this time. Thank you!
IDENTIFIED
about 1 month ago - at 09/14/2025 03:23PM
PayTrace users are currently experiencing latency issues when logging in to our system. Our Technology team is aware of the problem and is working diligently to resolve it. We will provide additional updates as they become available.
Latest PayTrace outages
PayTrace Telephone Support Unavailable - 3 months ago
Recurring Payments Issue - 4 months ago
Possible Performance Issues - 4 months ago
PayTrace Website Latency - 6 months ago
Communication Errors Impacting NGT Processing - 8 months ago
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