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Outage in PayTrace

Performance Issues on PayTrace.net

Resolved Minor
April 30, 2026 - Started 8 days ago - Lasted about 3 hours
Official incident page

Incident Report

Our systems have detected possible performance issues with our system (paytrace.net). We're currently investigating and will provide more information soon.
Components affected
PayTrace Virtual Terminal

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/30/2026 09:59PM

Our Technology team has resolved the issue, and our sign-in page and website are now functioning at normal speeds. Thank you for your patience and understanding.

INVESTIGATING 8 days ago - at 04/30/2026 08:20PM

We are continuing to investigate this issue and will provide more information as soon as it becomes available. Thank you for your patience.

INVESTIGATING 8 days ago - at 04/30/2026 07:27PM

Our systems have detected possible performance issues with our system (paytrace.net). We're currently investigating and will provide more information soon.

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