Outage in PayU Africa
PayU South Africa Service Degradation - Capitec Pay
Resolved MajorIncident Report
Summary AI Generated
**PayU South Africa – Capitec Pay Service Degradation** Capitec Pay experienced a Severity 1 payment processing outage lasting approximately 24 hours, affecting PayU South Africa's Capitec Pay component. The Capitec team identified the root cause and implemented a fix, with the service recovering and being monitored before full resolution was confirmed. The incident was fully resolved on 26 June 2026.
[PayU South Africa] Capitec Pay are currently experiencing payment issues [Severity 1]. The Capitec team is investigating, and we will keep you updated as they progress.
Components affected
PayU Africa South Africa Capitec PayTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 06/26/2026 02:05PM
This incident has been resolved.
MONITORING
23 days ago - at 06/25/2026 01:58PM
The Capitec Pay service has recovered. They are monitoring it closely.
IDENTIFIED
23 days ago - at 06/25/2026 01:44PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
23 days ago - at 06/25/2026 01:43PM
[PayU South Africa] Capitec Pay are currently experiencing payment issues [Severity 1]. The Capitec team is investigating, and we will keep you updated as they progress.
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