Outage in PayU Africa
South Africa Service Degradation
Resolved MinorIncident Report
Summary AI Generated
**PayU Africa – South Africa Service Degradation** Capitec experienced issues with their banking app, causing all Capitec Pay transactions on PayU's South Africa platform to fail. The incident lasted approximately 18.6 hours, with PayU coordinating directly with Capitec throughout. A fix was implemented and monitored before the incident was fully resolved.
[South Africa]
Please note PayU has received word from Capitec that they are having issues with their bank App.
This affects all Capitec Pay transactions.
We are currently in touch with Capitec to ensure we can provide updates as soon as they are available.
Components affected
PayU Africa South Africa Capitec PayTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/15/2026 08:14AM
This incident has been resolved.
MONITORING
3 days ago - at 07/15/2026 06:54AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 07/14/2026 01:39PM
[South Africa]
Please note PayU has received word from Capitec that they are having issues with their bank App.
This affects all Capitec Pay transactions.
We are currently in touch with Capitec to ensure we can provide updates as soon as they are available.
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