Outage in PayU Latam

Incident with SANDBOX API - in PAYU Latam

Resolved Minor
November 18, 2022 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Customer We are experiencing problems with our SANDBOX API platform. We are working together with our Support Team to obtain a prompt solution. Customers using the SANDBOX API service may be experiencing transactional issues, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Components affected
PayU Latam SANDBOX Payments API PayU Latam SANDBOX Merchant Panel PayU Latam SANDBOX Web Checkout
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/18/2022 11:46PM

Dear customer,

PayU SANDBOX service is operating normally since 18:46 GMT -5. We are constantly monitoring the system to avoid future incidents.

Sincerely,
Customer Service PayU

INVESTIGATING about 2 years ago - at 11/18/2022 09:44PM

Dear Customer

We are experiencing problems with our SANDBOX API platform.

We are working together with our Support Team to obtain a prompt solution. Customers using the SANDBOX API service may be experiencing transactional issues, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service.

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