Outage in PayU Latam

Degradation with Payments API SANDBOX

Resolved Minor
April 26, 2023 - Started over 1 year ago - Lasted about 17 hours
Official incident page

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Outage Details

Dear Customer, Since 14:44 GMT - <5> we are experiencing problems with our Payments API in SANDBOX for the PayU platform, a subset of our clients may be experiencing problems with sandbox payment method.. We are working together with the Support Team to get a quick solution. We apologize for any inconvenience this may be causing. Sincerely, PayU customer service
Components affected
PayU Latam SANDBOX Payments API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/27/2023 02:48PM

Dear Customer,


The incident has been resolved, SANDBOX PAYMENTS API for the PayU platform is operating with high transactional approval.

Sincerely,
PayU customer service.

INVESTIGATING over 1 year ago - at 04/26/2023 09:56PM

Dear Customer,



Since 14:44 GMT - <5> we are experiencing problems with our Payments API in SANDBOX for the PayU platform, a subset of our clients may be experiencing problems with sandbox payment method..



We are working together with the Support Team to get a quick solution. We apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service

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