Outage in PayU Latam

Incident with Payment PIX - BRASIL

Resolved Minor
July 13, 2023 - Started over 1 year ago - Lasted 38 minutes
Official incident page

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Outage Details

Dear Customer We are experiencing a Delay with PIX TRX APPROVAL in BRASIL for the PayU platform, Our Support Team is working to obtain a quick solution, we continue monitoring. A LARGE subset of our customers may be experiencing delay in their transactions approval , we apologize for any inconvenience this may be causing. Sincerely, PayU customer service
Components affected
PayU Latam Brasil Payment Processing
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/13/2023 08:28PM

Dear Customer,

The Delay has been resolved, PIX in BRASIL for the PayU platform is operating.

Sincerely,
PayU customer service.

INVESTIGATING over 1 year ago - at 07/13/2023 08:03PM

Dear Customer


We are experiencing a Delay with PIX TRX APPROVAL in BRASIL for the PayU platform, Our Support Team is working to obtain a quick solution, we continue monitoring.


A LARGE subset of our customers may be experiencing delay in their transactions approval , we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service

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