Outage in PayU Latam
Degradation with Payment ACH- PSE- BANCOLOMBIA COLOMBIA
Resolved Minor
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Outage Details
Components affected
PayU Latam Colombia Payment ProcessingLatest Updates ( sorted recent to last )
Dear Customer,
The problem has been solved, ACH – PSE in Colombia for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely,
PayU customer service.
Dear Customer
From 10:55 GMT - 5 we are having problems with ACH – PSE BANCOLOMBIA in COLOMBIA for the PayU platform, declined transactions increased with response codes such as ABANDONED_TRANSACTION with BANCOLOMBIA, which indicates that we present a transactional degradation. We are working together with our support team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
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