Outage in PayU Latam

Incident with Payments SANDBOX

Resolved Major
May 10, 2024 - Started 7 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Customer, We are experiencing problems with our payments SANDBOX for the PayU platform, a subset of our clients may be experiencing problems. We are working together with the Support Team to get a quick solution. We apologize for any inconvenience this may be causing. Sincerely, PayU customer service
Components affected
PayU Latam SANDBOX Payments API
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/10/2024 06:30PM

Dear Customer,


Since 13:20 GMT - 5 the incident has been resolved, payments SANDBOX for the PayU platform is operating.

Sincerely,
PayU customer service.

INVESTIGATING 7 months ago - at 05/10/2024 03:02PM

Dear Customer,

We are experiencing problems with our payments SANDBOX for the PayU platform, a subset of our clients may be experiencing problems.

We are working together with the Support Team to get a quick solution. We apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service

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