Outage in PayU Latam

degradation with Payment webcheckout SANDBOX

Resolved Major
June 27, 2024 - Started 5 months ago - Lasted 15 days
Official incident page

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Outage Details

Dear Customer, We are experiencing problems with our webcheckout in SANDBOX for the PayU platform, a subset of our clients may be experiencing intermittency with the service. We are working together with the Support Team to get a quick solution. We apologize for any inconvenience this may be causing. Sincerely, PayU customer service
Components affected
PayU Latam SANDBOX Web Checkout
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/12/2024 09:09PM

Dear Customer,



Since 14:06 GMT - 5 the incident has been resolved, webcheckout SANDBOX in COLOMBIA for the PayU platform is operating.

Sincerely,
PayU customer service.

INVESTIGATING 5 months ago - at 06/27/2024 04:21PM

Dear Customer,

We are experiencing problems with our webcheckout in SANDBOX for the PayU platform, a subset of our clients may be experiencing intermittency with the service.

We are working together with the Support Team to get a quick solution. We apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service

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