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Outage in PayU Latam

Delay with Merchant balance and Notifications in PAYU LATAM

Resolved Major
August 30, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Customer, We are experiencing delay in the merchant balance update and notifications in confirmation page , we apologize for any inconvenience this may be causing. We are working with our support team to get a quick solution. Sincerely, PayU customer service.
Components affected
PayU Latam FraudVault

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/30/2024 06:26PM

Dear Customer,

The incident has been resolved, the merchant balance update and notifications in confirmation page is operational.

Sincerely,
PayU customer service.

INVESTIGATING over 1 year ago - at 08/30/2024 05:27PM

Dear Customer,

We are experiencing delay in the merchant balance update and notifications in confirmation page , we apologize for any inconvenience this may be causing.

We are working with our support team to get a quick solution.

Sincerely,

PayU customer service.

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