Outage in PayU Latam
Incident with Payment ACH-PSE / PSE Avanza Colombia
Resolved MajorIncident Report
Dear Customer
Since 15:30 GMT - 5 the PSE AND PSE AVANZA payment Network in COLOMBIA is Degraded, declined transactions increased
A Big subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 04/16/2026 10:33PM
Dear Customer,
The incident has been resolved, PSE AND PSE AVANZA in Colombia for the PayU platform in the last 33 minutes is operating.
Sincerely,
PayU customer service.
INVESTIGATING
about 10 hours ago - at 04/16/2026 09:53PM
Dear Customer
Since 15:30 GMT - 5 the PSE AND PSE AVANZA payment Network in COLOMBIA is Degraded, declined transactions increased
A Big subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
Latest PayU Latam outages
Degradation with Payment ACH-PSE AVANZA in COLOMBIA - 6 days ago
Degradation with Payment PSE BANCOLOMBIA - 21 days ago
Degradation with Payment ADDI in COLOMBIA - 22 days ago
Degradation with Payment ACH-PSE Colombia - about 1 month ago
Degradation with Payment Network PSE - about 1 month ago
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