Outage in PayU Latam
Degradation with Payment IZIPAY PERU
Resolved MinorIncident Report
Dear Customer
Since 2:35 Hours GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions decrease with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
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RESOLVED
1 day ago - at 06/12/2026 01:47PM
Dear Customer,
The incident has been resolved, IZIPAY in PERU for the PayU platform in the last 890 minutes is operating.
Sincerely,
PayU customer service.
INVESTIGATING
3 days ago - at 06/11/2026 01:58PM
Dear Customer
Since 2:35 Hours GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions decrease with response codes like INTERNAL_PAYMENT_PROVIDER_ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
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