Outage in PCI Proxy

Issue on the PCI Proxy platform

Resolved Minor
June 20, 2025 - Started 5 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear customer, We are currently experiencing an issue on the PCI Proxy platform. Our technical team is actively investigating the cause and working to resolve it as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 06/20/2025 09:08AM

Dear customer,

The issue affecting the PCI Proxy platform has been resolved.
All services are operating normally at this time.

Start time: June 20th, 10:09:59 CET
End time: June 20th, 11:02:59 CET

We will share more details about the incident once our internal review is complete.

Thank you for your patience while we worked to restore full functionality.

Best regards,
The PCI Proxy team

INVESTIGATING 5 days ago - at 06/20/2025 08:40AM

Dear customer,

Our team is continuing to investigate the issue on the PCI Proxy platform.
We are actively working to identify the root cause and will share further updates as soon as we have more details.

Thank you for your continued patience – we understand the importance of resolving this promptly and will keep you informed.

Best regards,
The PCI Proxy team.

INVESTIGATING 5 days ago - at 06/20/2025 08:16AM

Dear customer,

We are currently experiencing an issue on the PCI Proxy platform.
Our technical team is actively investigating the cause and working to resolve it as quickly as possible.

We will provide updates as soon as more information becomes available.

Thank you for your patience.

Latest PCI Proxy outages

Incident on the PCI Proxy platform - 1 day ago
Incident on the PCI Proxy platform - 2 days ago
Connectivity issue under investigation - about 2 months ago
Incident at PCI Proxy platform - 4 months ago
Incident on the PCI Proxy Sandbox environment - 5 months ago

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