Outage in PDFfiller

Login/Logout issues

Resolved Minor
September 18, 2017 - Started almost 8 years ago
Official incident page

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Outage Details

We’re investigating the persistent login/logout issues. We've made several attempted fixes and are still working through all of our options. Thank you to all of you who have reported the issues and helped us reproduce them. We are actively working to find a fix for it and it remains a top priority. Thank you for your patience!
Latest Updates ( sorted recent to last )
RESOLVED almost 8 years ago - at 09/18/2017 02:31PM

Incident is resolved. Again, many apologies for the inconvenience!

MONITORING almost 8 years ago - at 09/18/2017 02:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 8 years ago - at 09/18/2017 02:30PM

We have identified and rolled out a fix, and are monitoring the error rates.

INVESTIGATING almost 8 years ago - at 09/18/2017 02:27PM

We’re investigating the persistent login/logout issues. We've made several attempted fixes and are still working through all of our options. Thank you to all of you who have reported the issues and helped us reproduce them. We are actively working to find a fix for it and it remains a top priority. Thank you for your patience!

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