Outage in PDQ
Delay in Group Recounts
Resolved MinorIncident Report
Summary AI Generated
PDQ experienced a 4-hour incident where group count calculations were delayed, causing automations triggered by group counts to also be delayed. The service implemented a fix that initially appeared successful but required additional investigation when the issue persisted. All delays were eventually resolved and group counts returned to normal operation.
We are currently investigating an issue with a delay in group count calculations. With group count delays automations triggered off groups will be delayed.
Components affected
PDQ AutomationsTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/09/2026 09:00PM
All delays have now caught up and group counts are up to date.
INVESTIGATING
5 days ago - at 04/09/2026 07:39PM
After monitoring the implemented fix we determined the issue is still occurring and are back to investigating the issue. Group count updates are delayed.
MONITORING
5 days ago - at 04/09/2026 07:16PM
A fix has been implemented. Group recounts are still behind, but catching up. We are monitoring the fix to make sure the groups continue to update counts.
INVESTIGATING
5 days ago - at 04/09/2026 06:02PM
We are continuing to investigate the issue.
INVESTIGATING
5 days ago - at 04/09/2026 05:02PM
We are currently investigating an issue with a delay in group count calculations. With group count delays automations triggered off groups will be delayed.
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