Outage in PDQ
Connect is down
Resolved MajorIncident Report
Summary AI Generated
PDQ Connect experienced a major outage affecting all core components including Package Library, Automations, Deployments, Device Scans, Remote Desktop, Reports, Web Admin, and Vulnerability Management. The issue was identified and a fix was implemented, with the web console restored to working order. The incident was fully resolved after 1.4 hours of downtime.
We are currently investigating this issue.
Components affected
PDQ Automations PDQ Deployments PDQ Device Scans PDQ Package Library PDQ Remote Desktop PDQ Reports PDQ Vulnerability Management PDQ Web AdminTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 04/16/2026 06:18PM
This incident has been resolved.
MONITORING
15 days ago - at 04/16/2026 05:29PM
A fix has been implemented and we are monitoring the results.
MONITORING
15 days ago - at 04/16/2026 05:28PM
A fix has been implemented. The web console is now working. We're monitoring the system for some time before calling this fully resolved.
IDENTIFIED
15 days ago - at 04/16/2026 05:23PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
15 days ago - at 04/16/2026 04:59PM
We are currently investigating this issue.
Latest PDQ outages
Connect Incident - Intermittent Connect Outages - 14 days ago
Delay in Group Recounts - 22 days ago
Connect Incident: Issues with Automations and Reports - about 1 month ago
SimpleMDM Incident: Widespread errors and site failing to load for many - about 1 month ago
Simple MDM is down (CPU is maxed) - about 1 month ago
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