Outage in PDQ
Connect Incident - Delayed processing of device scans, and vulnerabilities
Resolved MinorIncident Report
Summary AI Generated
PDQ Connect experienced a 13.4-hour incident where delayed device scan processing cascaded into disruptions across automations, group updates, reports, and vulnerability scans. The issue was progressively resolved throughout the day, with vulnerability scans being the last component to recover. All device scans were confirmed fully caught up by the end of the incident.
We are current investigating the delayed processing of device scans. With scans behind it is causing delays in group updates, automations, reports, and vulnerability updates.
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 07/29/2026 03:34AM
All device scans have caught up and are up to date.
MONITORING
17 days ago - at 07/29/2026 01:52AM
Fix has been implemented and we are monitoring the results.
IDENTIFIED
17 days ago - at 07/29/2026 01:26AM
We are continuing to work on a fix for the issue. We see most items are no longer delayed. Vulnerability scans remain delayed.
IDENTIFIED
17 days ago - at 07/28/2026 08:30PM
Most items have been resolved. Group counts, and vulnerability scans are still processing.
INVESTIGATING
17 days ago - at 07/28/2026 05:47PM
We are continuing to investigate the issue with delayed scans.
INVESTIGATING
17 days ago - at 07/28/2026 03:42PM
We are continuing to investigate this delay in scans.
INVESTIGATING
17 days ago - at 07/28/2026 02:11PM
We are current investigating the delayed processing of device scans. With scans behind it is causing delays in group updates, automations, reports, and vulnerability updates.
Latest PDQ outages
SimpleMDM system outage - 9 days ago
Connect Incident - Delayed Vulnerability Updates - 10 days ago
SimpleMDM - Slow down and issues with Device Enrollments - 15 days ago
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