Outage in PDQ
Connect Incident - Delayed Windows and Vulnerability Updates
Resolved MinorIncident Report
Summary AI Generated
PDQ Connect experienced delayed Windows and Vulnerability updates over approximately 74 hours due to an unusually high volume of software vendor releases overwhelming processing queues, impacting Vulnerability Management, Deployments, and Automations. The team identified the root cause, applied remediation, and confirmed Windows Update queues fully caught up before Vulnerability queues followed. The incident was fully resolved on August 15, 2026.
Windows and Vulnerability updates are periodically taking longer than expected to appear due to an unusually high volume of software vendor releases. This may lead to delays when scanning for vulnerabilities or rescanning post remediation.
We are actively monitoring the delay and working to improve processing times.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 08/15/2026 02:58PM
This incident has been resolved.
IDENTIFIED
22 days ago - at 08/13/2026 04:32AM
Vulnerability updates are continuing to take longer than expected.
We are actively monitoring the delay and working to improve processing times.
Thank you for your patience.
MONITORING
22 days ago - at 08/12/2026 05:11PM
We are continuing to monitor for further issues, while the vulnerability queues continue to process.
MONITORING
22 days ago - at 08/12/2026 03:03PM
Windows Updates queues have fully caught up, Vulnerabilities queues are now improving.
IDENTIFIED
22 days ago - at 08/12/2026 02:15PM
We've identified the issue causing the processing of the affected queues to be backed up, and have remediation in place.
INVESTIGATING
22 days ago - at 08/12/2026 02:00PM
The queue throughput is improving. We are continuing to investigate and improve performance in this area.
INVESTIGATING
22 days ago - at 08/12/2026 01:19PM
Windows and Vulnerability updates are periodically taking longer than expected to appear due to an unusually high volume of software vendor releases. This may lead to delays when scanning for vulnerabilities or rescanning post remediation.
We are actively monitoring the delay and working to improve processing times.
Latest PDQ outages
Connect - Delayed Vulnerability Updates - about 1 hour ago
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