Outage in Peach Payments
Intermittent Card processing - Issuing banks
Resolved Minor
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Outage Details
We have observed intermittent performance for Investec users and Nedbank users.
Notifications have been sent to both banks to investigate.
This is on the 3D part of the transaction and its held by the Customer bank who renders the 3D page and provides the 3D request to the user.
We apologise for any inconvenience caused. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Components affected
Peach Payments Issuing systems for Card processingLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/24/2023 04:36PM
We are seeing Investec processing has resumed to normal.
We will continue to monitor.
We apologise for any inconvenience caused. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
INVESTIGATING
almost 2 years ago - at 11/24/2023 12:59PM
We can confirm Nedbank addressed the 3D part of Nedbank transactions.
Investec - This is on the 3D part of the transaction and its held by the Customer bank who renders the 3D page and provides the 3D request to the user.
We apologise for any inconvenience caused. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
INVESTIGATING
almost 2 years ago - at 11/24/2023 09:49AM
We have observed intermittent performance for Investec users and Nedbank users.
Notifications have been sent to both banks to investigate.
This is on the 3D part of the transaction and its held by the Customer bank who renders the 3D page and provides the 3D request to the user.
We apologise for any inconvenience caused. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
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