Outage in Peach Payments

Intermittent downtime on Nedbank Acquiring

Resolved Minor
May 01, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Please note we are currently seeing a spike in failures for Nedbank acquiring merchants. The error codes we are seeing are: 900.100.100unexpected communication error with connector/acquirer 900.100.400 timeout at connectors/acquirer side We are currently looking into this and will provide updates. Please reach out to support@peachpayments.com with any questions or concerns.
Components affected
Peach Payments Nedbank card acquiring
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/01/2024 12:03PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/01/2024 11:28AM

Transaction processing has returned back to normal.

We are closely monitoring and will provide an update should anything change.

Please reach out to support@peachpayments.com with any questions or concerns.

INVESTIGATING over 1 year ago - at 05/01/2024 11:22AM

Please note we are currently seeing a spike in failures for Nedbank acquiring merchants.

The error codes we are seeing are:
900.100.100unexpected communication error with connector/acquirer
900.100.400 timeout at connectors/acquirer side

We are currently looking into this and will provide updates.

Please reach out to support@peachpayments.com with any questions or concerns.

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