Outage in Peach Payments

Intermittent performance - payment processing

Resolved Minor
May 20, 2024 - Started 7 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Our teams are mobilizing and initiating an investigation into the issue. We will provide additional information as soon as it becomes available. Thank you for your patience and understanding. Investigating — May 20, 2024 05:53 PM South Africa Standard Time -The Peach Payments teams are presently in the process of triaging the issue. Customers may encounter HTTP response errors, which include but are not limited to 200.300.404 and 200.300.406 If you have any questions, please contact us via support@peachpayments.com or reach out to your account manager.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/20/2024 09:25PM

Please note, that a fix has been implemented and this issue has now been resolved. Thank you for your patience and understanding.

If you have any questions, please contact us via support@peachpayments.com or reach out to your account manager.

INVESTIGATING 7 months ago - at 05/20/2024 06:07PM

Regrettably, the issue persists despite the fix implemented. Our team is currently formulating the next course of action and will promptly share the details with you. Thank you for your patience.

If you have any questions, please contact us via support@peachpayments.com or reach out to your account manager.

IDENTIFIED 7 months ago - at 05/20/2024 05:23PM

Please note, that the issue has been identified and a fix is currently in progress.

This should take approximately 30 minutes to complete. We will provide another update shortly.

If you have any questions, please contact us via support@peachpayments.com or reach out to your account manager.

INVESTIGATING 7 months ago - at 05/20/2024 04:25PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 05/20/2024 04:24PM

Our teams are mobilizing and initiating an investigation into the issue. We will provide additional information as soon as it becomes available. Thank you for your patience and understanding.

Investigating — May 20, 2024 05:53 PM South Africa Standard Time -The Peach Payments teams are presently in the process of triaging the issue.
Customers may encounter HTTP response errors, which include but are not limited to 200.300.404 and 200.300.406

If you have any questions, please contact us via support@peachpayments.com or reach out to your account manager.

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