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The incident affecting the Pear Deck Google Add-On has been resolved. If users are still experiencing a CAPTCHA screen when accessing the add-on, any of the following actions may resolve the issue:
* Close and re-open the Pear Deck Add-On
* Close and re-open the browser
* Clear the browser cache
We recommend attempting one of the above before trying to use the Pear Deck Add-On again.
The Pear Deck Google Add-On is now functional; the Pear Deck team is monitoring to ensure customer access continues. The Google add-on outage that impacted Pear Deck appears to have been resolved. If users are still experiencing a CAPTCHA screen when accessing the add-on, any of the following actions may resolve the issue:
* Close and re-open the Pear Deck Add-On
* Close and re-open the browser
* Clear the browser cache
We recommend attempting one of the above before trying to use the Pear Deck Add-On again.
Some Pear Deck customers are experiencing a service disruption with the Pear Deck Google Add-On; some users are encountering a CAPTCHA confirmation page when attempting to access the Pear Deck add-on to edit slides. Customers can still access app.peardeck.com to launch existing Pear Deck presentations and review session history.
The Pear Deck team is in contact with Google and believes that this Google service disruption is impacting other third party add-ons beyond Pear Deck.
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