Outage in Pear Deck

AWS Outage

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 15 hours
Official incident page

Incident Report

Our application is currently impacted by an ongoing AWS outage. We are monitoring the situation closely and will restore full service as soon as AWS systems recover. Thank you for your patience. AWS Outage Page https://health.aws.amazon.com/health/status
Components affected
Pear Deck Pear Assessment

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/21/2025 04:03AM

The issues in Pear Assessment and Data Studio resulting from the AWS outage have been resolved.

IDENTIFIED about 2 months ago - at 10/21/2025 01:59AM

Most product issues resulting from the AWS outage have been resolved. However, Pear Assessment reporting features and Data Studio continue to be unavailable. We are working with AWS to restore the remaining functionality. Thank you for your continued patience.

MONITORING about 2 months ago - at 10/20/2025 06:49PM

Our application is currently experiencing a partial outage due to an ongoing AWS service disruption. The application remains accessible, though some minor features may be temporarily unavailable.

We are actively monitoring the situation and will restore full functionality as soon as AWS systems recover. Thank you for your patience and understanding.

AWS Outage Page https://health.aws.amazon.com/health/status

MONITORING about 2 months ago - at 10/20/2025 04:54PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/20/2025 04:54PM

Our application continues to be impacted by the ongoing AWS outage. We are monitoring the situation closely and will restore full service as soon as AWS systems recover. Thank you for your patience.

AWS Outage Page https://health.aws.amazon.com/health/status

INVESTIGATING about 2 months ago - at 10/20/2025 01:31PM

Our application is currently impacted by an ongoing AWS outage. We are monitoring the situation closely and will restore full service as soon as AWS systems recover. Thank you for your patience.

AWS Outage Page https://health.aws.amazon.com/health/status

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