Outage in Pear Deck
Google Slides Pear Deck Add On Presenter Fails to Load
Resolved MajorIncident Report
This morning we received numerous reports that users are unable to start the Pear Deck presenter from the Google Slides Add On. We have been able to reproduce the issue and are investigating the cause.
As a workaround, the PearDeck App (https://app.peardeck.com) can be used to present through the Sessions page or by using the "Open existing file" button.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 12/04/2025 04:07PM
This incident has been resolved. You can once again use the "Start Lesson" button from within the Google Slides Add On.
We sincerely apologize for the inconvenience this issue may have caused you. We have identified improvements to prevent this specific incident from occurring again.
IDENTIFIED
2 months ago - at 12/04/2025 03:34PM
We are releasing a fix for the Google Slides Add On Presenter incident. Our estimated time to restoration of service is approximately 90 minutes.
IDENTIFIED
2 months ago - at 12/04/2025 03:18PM
We have identified the cause of the issue and are taking steps to restore the Google Slides Presenter.
INVESTIGATING
2 months ago - at 12/04/2025 02:46PM
This morning we received numerous reports that users are unable to start the Pear Deck presenter from the Google Slides Add On. We have been able to reproduce the issue and are investigating the cause.
As a workaround, the PearDeck App (https://app.peardeck.com) can be used to present through the Sessions page or by using the "Open existing file" button.
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