Outage in Pearson

Unavailable

Resolved Minor
March 05, 2025 - Started 1 day ago - Lasted about 3 hours

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Outage Details

[In progress]

Technical teams have made significant progress towards resolving the issue, however, some users may still experience an error when attempting to access their courses. We apologize for the inconvenience and will update you in 60 mins.
Latest Updates ( sorted recent to last )
about 24 hours ago - at 03/05/2025 09:44AM

[In progress]

Technical teams have made significant progress towards resolving the issue, however, some users may still experience an error when attempting to access their courses. We apologize for the inconvenience and will update you in 60 mins.

1 day ago - at 03/05/2025 08:53AM

We apologize for the technical issue impacting launch courses, access assessments, or sign-in. Technology teams are engaged and actively working to restore services. We appreciate your patience and will provide an update when new information becomes available.

1 day ago - at 03/05/2025 08:01AM

We have identified a technical issue that may impact your courses. Some customers may be unable to launch courses, access assessments or sign in. Teams are working on resolving this issue. We apologize for any inconvenience. 

1 day ago - at 03/05/2025 07:56AM

We have identified a technical issue that may impact your courses. Some customers may be unable to launch courses, access assessments or sign in. Teams are working on resolving this issue. We apologize for any inconvenience. 

1 day ago - at 03/05/2025 07:31AM

We are investigating an issue with the course launch, assessments, and sign-in As a result, customers may see an error message, blank page, and slowness when attempting to access. We will update you in the next 60 minutes with more information.

1 day ago - at 03/05/2025 07:16AM

We are investigating an issue with the course launch, assessments, and sign-in As a result, customers may see an error message, blank page, and slowness when attempting to access. We will update you in the next 60 minutes with more information.

source IsDown Widespread service outage affecting website access Reports started 26 minutes before official outage was reported

Users report inability to reach pages, encountering 504 errors and 'gateway unavailable' messages, indicating potential server issues.

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