Outage in Pearson

Tests in Pearson English Portal are now available

Resolved Minor
October 17, 2025 - Started about 2 months ago - Lasted about 4 hours

Incident Report

We're getting customer reports that they cannot access tests in Pearson English Portal. We are working to restore services and will update you in 60 minutes.
Components affected
Pearson English Language Learning Pearson English Portal (PEP)

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Latest Updates ( sorted recent to last )
about 2 months ago - at 10/17/2025 10:57AM

[In progress]
We apologize for the technical issue impacting your tests in Pearson English Portal. Technology teams are engaged and working to restore services: we appreciate your patience and will provide an update in when new information becomes available.

about 2 months ago - at 10/17/2025 10:01AM

We have confirmed a technical issue that may impact Pearson English Portal. Some customers may experience a blank screen when attempting to access their tests. Teams are working on resolving this issue; we apologize for any inconvenience. 

about 2 months ago - at 10/17/2025 09:11AM

We're getting customer reports that they cannot access tests in Pearson English Portal. We are working to restore services and will update you in 60 minutes.

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