Outage in Pearson
Resolved Learning Management System (LMS) access issue
Resolved Minor
March 20, 2026 - Started 29 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Pearson's Learning Management System (LMS) experienced access issues that prevented customers from accessing their courses through their LMS integration, affecting Higher Education Courseware for 1.3 hours. Users reported being unable to complete assignments through Canvas due to the outage. The service was restored, with a temporary workaround provided via direct access through Pearson's alternative sign-in portal during the incident.
[In progress]
Some customers are reporting that they cannot access their courses through their Learning Management system (LMS). If you are experiencing this issue, please access your courses directly through https://www.pearson.com/en-us/higher-education/products-services/mylab-and-mastering-login/altsignins.html. We are working to restore services and will update you in 60 minutes.
Some customers are reporting that they cannot access their courses through their Learning Management system (LMS). If you are experiencing this issue, please access your courses directly through https://www.pearson.com/en-us/higher-education/products-services/mylab-and-mastering-login/altsignins.html. We are working to restore services and will update you in 60 minutes.
Components affected
Pearson Higher Education CoursewareTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
29 days ago - at 03/21/2026 01:27AM
[In progress]
Some customers are reporting that they cannot access their courses through their Learning Management system (LMS). If you are experiencing this issue, please access your courses directly through https://www.pearson.com/en-us/higher-education/products-services/mylab-and-mastering-login/altsignins.html. We are working to restore services and will update you in 60 minutes.
Latest Pearson outages
Degraded Performance - about 1 month ago
Degraded Performance - 3 months ago
Access to courses through Learning Management System is now available. Monitoring is currently in place. - 6 months ago
Pearson Online Classroom: Degraded Performance - 6 months ago
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